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Dynamics 365 Business Central – Empowering Businesses with Enhanced Efficiency and Customer Experiences

Microsoft Dynamics 365 Business Central helps optimize processes, adapt to changing business needs, and deliver enhanced customer experiences.

 

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Overview

Microsoft Dynamics Business Central is a cloud-based ERP solution that streamlines business operations by integrating financial management, supply chain, sales, and customer service.

For businesses in Singapore, facing evolving technological demands and customer expectations, Business Central enhances operational efficiency through real-time data insights, facilitating quick decision-making. Its cloud flexibility allows for seamless scaling and adaptation to market changes. With improved collaboration, automated processes, and superior customer experiences, Business Central is essential for companies aiming for growth and innovation. If you're seeking a comprehensive business management solution, consider Microsoft Dynamics Business Central.

Why Business Central

High Availability

Seamless Integration

Effortless Invoice Management

Business Central Services

Consulting

We handle your business challenges and help you achieve your goals by analyzing processes, identifying functional needs, recommending best practices, and aligning requirements with tailored solutions.

Implementation

We assist in implementing new projects, deploying corporate templates, setting up localization, and providing user training. Our proven methodology ensures a smooth and timely rollout.

Upgrade

We facilitate upgrades from your existing Dynamics NAV system to the latest version. Our services include business process reviews, application upgrades, customization migrations, and ongoing support.

E-invoicing Extension for Business Central

Singapore’s national e-invoicing network, launched in 2019 and promoted through the InvoiceNow initiative by IMDA by offering financial incentives, is transforming the business invoicing landscape by replacing paper methods with a digital format. R Systems has developed an e-invoicing extension for D365 Business Central that streamlines invoice exchanges over Singapore’s PEPPOL Network. This extension ensures compliance with IMDA standards while automating data entry to minimize errors.

e-invoice-feature-3

Business Central Singapore Localization

Tax localization for Singapore is a vital aspect for businesses to comply with Goods and Services Tax (GST) standards. The localization app for Microsoft Dynamics 365 Business Central automates GST calculations for sales, purchasing, and fixed assets, ensuring accurate figures and linking them to the correct General Ledger accounts.
 
Key benefits include system-generated GST input and output files that reduce errors and the risk of penalties, as well as detailed reports for cross-checking. Designed for businesses in Singapore, this app is compatible with both Essential and Premium editions of Microsoft Dynamics 365 Business Central.

Why Choose R Systems

Top Microsoft Solution Partner

With over 25 years of experience with Microsoft Technologies, we were among the first partners to gain expertise in the Dynamics suite of applications.

25 Years of Industry Experience

R Systems has empowered clients to harness the full potential of digitalization through innovative technologies and automation over the past 25 years.

750+ Implementations

We are proud to have successfully delivered more than 750 solutions to elevate our clients' businesses over the last 25 years.

Certified Consultants

Our certified Microsoft Consultants who specialize in developing, customizing, and implementing Microsoft solutions to optimize your business processes.

24/7 Support

We provide prompt and friendly 24/7 support to address customer issues swiftly, resulting in high customer satisfaction and numerous prestigious awards.

Strong APAC Presence

We operate directly in six countries—Singapore, Malaysia, Indonesia, Thailand, India, and Greater China—serving clients throughout Asia and Africa.

Our Success Stories

Case Study #1

Optimizing Production Efficiency for a Singapore-Based Herbal Drink Manufacturer with D365

A Singapore-based herbal drink manufacturer sought to replace its costly and limited ERP system with Microsoft Dynamics 365 Business Central. R Systems facilitated this transition, implementing a quality check module and material wastage tracking to boost production efficiency and ensure product safety.

Key results include: 

  • Centralized operations across multiple entities
  • Reduced operational duplication and costs
  • Improved efficiency, visibility, and long-term planning

Through strategic change management over a 9-month implementation, we streamlined processes and empowered the client with a robust, modern ERP solution.

Case study #2

Automated Order Processing for Southeast Asia’s Leading Farm-to-Table Marketplace

Our client, a marketplace connecting farmers with restaurants and serving over 1,000 farmers with 900 merchants across Southeast Asia, needed an ERP solution to address manpower shortages and support business growth. R Systems implemented Microsoft Dynamics Business Central to automate order processing from portal to finance and warehouse, achieving:

  • Order processing time reduced from hours to minutes
  • Minimized human errors with automated entry
  • Enhanced scalability for regional expansion

This integration empowers the client to expand efficiently, meeting increasing customer demands with streamlined operations.

Case Study #3

Streamlined Sales and Lead Management for Leading Motor Insurance Provider through Dynamics 365 CRM

A well-known motor insurance provider sought to replace its Excel-based sales and leads tracking system with a corporate CRM for improved efficiency and data integrity. R Systems implemented Microsoft Dynamics 365 CRM Sales Enterprise, tailored with custom lead qualification and sales agent ranking algorithms. This improved key processes for the client:

  • Centralized sales tracking with secure data integrity
  • Enhanced data integration with core insurance systems
  • Seamless user experience with agile, tested solution
  • Scalable template for implementation in additional regions

Completed within 7 months, the CRM solution enables consistent tracking, increasing efficiency and scalability as the client expands to other markets.

Case Study #4

Enhanced Production Planning for Global Drilling Tool Manufacturer through D365 Business Central

A leading drilling tool manufacturer for the Oil & Gas industry, with offices across Asia, Australia, Africa, Eurasia, and the Middle East, sought to optimize its production scheduling and quality control as part of a global expansion.

R Systems implemented Microsoft Dynamics Business Central alongside Planvisage, enabling:

  • Automated work order generation based on real-time material and capacity constraints
  • Efficient resource use, reducing inventory and WIP costs
  • Quality checks at each production stage for consistent product standards
  • Improved production planning and accurate delivery dates
  • Scalable solution supporting global expansion

The solution streamlined production planning, providing reliable delivery dates and high-quality products to support continued global growth.

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